Frequently asked questions

FAQ

What’s your minimum order quantity (MOQ)?

Our MOQs start at just 1,000 units per SKU for most products— one of the lowest in the industry. Perfect for seasonal flavors, limited launches, or small-batch runs.

Do you offer custom printing?

Yes! We specialize in full-color custom designs using high-definition offset lithography. Our team can help bring your design to life, or we can assist if you don’t have one yet.

How long does production take?

Our standard lead time is 7-10 weeks after final artwork approval. Need it sooner? We offer rush options and (soon) U.S.-based production for faster turnaround.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and timelines will vary depending on your location — just reach out for a custom quote.

What if I don’t have a design yet?

No worries — we offer free design support to help get you started. Whether it’s a small edit or a full layout, we’re happy to help.

Can I get samples?

Absolutely. We offer free generic samples (with standard designs) — you only pay for shipping. Check out our sample kit to order! Custom-printed samples with your own design are available for a fee.

Do you offer storage or blanket order options?

Yes! If you don’t have the space for large volume orders, we offer storage options at cost and blanket order structures — split your shipment over time and save with volume pricing.

Do you offer net terms or payment plans?

For new clients, we typically require full payment upfront or 50/50 payment terms. Net terms may be available after successful order history and credit approval.